Reference

What You Agree To When You Use cctoto

These terms set out the rules for your account, your transactions through DANA, OVO, or GoPay, and how we handle access to our services — available where local law permits.

Account eligibility rulesDANA, OVO & GoPay transaction termsAccess subject to local lawAccount security obligationsHow to contact us

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How These Terms Apply to Your Account

cctoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on cctoto, you confirm that you have read and accepted these terms in full. They apply to every action you take on the platform — logging in, depositing via DANA or OVO, placing a bet, requesting a withdrawal through GoPay, or contacting

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support. We may update these terms when our services change or when applicable regulations require it; we will notify you through your registered account before material changes take effect. Continued use of your account after that notice counts as acceptance. These terms are governed by the
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laws of the jurisdiction in which our services are made available, and access is only permitted where local law allows. If any clause is found unenforceable in your region, the remaining clauses stay in force. You are responsible for keeping your login credentials secure and for
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all activity carried out under your account. If you believe your account has been accessed without your permission, contact our support team immediately so we can act on it.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS SUPPORT

Questions About These Terms? Reach Us Here

If any part of these terms is unclear, or if you need to raise a concern about your account or a transaction, our support team is available around the clock. Reach us through live chat in the app, by email, or via our help centre — we aim to respond to account and terms queries within one business day.

ACCOUNT STANDARDS

How We Protect Your Account and Data

Your account security and the integrity of your transaction data are central to how we operate. We apply encryption across all account sessions and payment flows — whether you are depositing via DANA, withdrawing to OVO, or checking your balance on mobile. We retain account and transaction records for as long as required by applicable regulations, and you can request a summary of your data by contacting support with your account ID. Cookies on our platform are used to keep your session active and to remember your payment preferences; you can manage cookie settings through your browser at any time.

Data Handling

We collect only the account and transaction data needed to operate your wallet, process DANA or GoPay payments, and meet regulatory requirements in supported regions. We do not sell your data.

Cookie Use

Cookies keep your account session running and remember your preferred payment method — OVO, DANA, or GoPay. You can clear or block cookies in your browser settings without losing your account.

Account Security

Every login is protected by OTP verification sent to your registered number. If you change your device or browser, we will ask you to re-verify before granting access to your account wallet.

Data Requests

To request a copy of your account data, update your registered details, or ask us to close your account, contact support via live chat or email with your account ID ready.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work, what your rights are, and how to manage your account under them. If your question is not here, live chat is the fastest way to get a direct answer.

These terms apply to anyone who opens an account on cctoto and uses our services — including deposits via DANA, OVO, or GoPay — in a region where access is permitted under local law.

We will notify you through your registered account before any material change takes effect. Continuing to use your account after that notice means you have accepted the updated terms.

Contact our support team via live chat or email with your account ID. We will provide a summary of the data we hold on your account within a reasonable timeframe under applicable rules.

You are responsible for all activity on your account. Sharing credentials breaches these terms. If your account is accessed without your permission, report it to support immediately so we can secure it.

Yes — the same terms apply across all supported regions in Indonesia, including players in Medan and Semarang, subject to local law and eligibility in each area.

Send a closure request to our support team from your registered email or via live chat. We will process it and confirm once your account and any pending GoPay or OVO transactions are settled.

What You Agree To When You Use cctoto

Questions About These Terms? Reach Us Here

How We Protect Your Account and Data

Data Handling

Cookie Use

Account Security

Data Requests

Common Questions About Our Terms

01 Who do these terms apply to?

02 Can cctoto change these terms without notice?

03 How do I request a copy of my account data?

04 What happens if I share my account login with someone else?

05 Are these terms the same for players in Medan and Semarang?

06 How do I close my account or withdraw consent?

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